PRIVACY POLICY

Les Entreprises Lafrance Division Grains Inc. (hereafter, “Entreprises Lafrance” or “we”) is committed to respecting individual privacy and protecting the personal information processed within our company. We undertake to safeguard the personal information of yours that we collect in the course of our business operations, either when you communicate with us or when you use our website: www.equipelafrance.com (the “website”). We commit to only using such information for the purposes for which it was obtained.

Reading this policy will help you understand your rights and choices related to our Privacy Policy. If you are not in agreement with our policies and practices, please refrain from using our services. For any other questions or concerns, please contact us at info@equipelafrance.com

This privacy policy (the “Policy”) governs the collection, use, sharing and retention of personal information obtained by Enterprises Lafrance concerning anyone (collectively, “you”) who:

1. interacts with Enterprises Lafrance as a customer (“customer”);
2. accesses or uses the website (“user”);

• applies for or holds a job with Enterprises Lafrance (“employee”);

1. provides a service to Enterprises Lafrance; or
2. contacts us via email, telephone, social media or any other channel.

BY ACCESSING OUR WEBSITE OR OTHERWISE PROVIDING US WITH PERSONAL INFORMATION, YOU CONSENT TO THE COLLECTION, USE, SHARING AND RETENTION OF YOUR PERSONAL INFORMATION AS SET OUT IN THIS POLICY.

1.    SCOPE AND APPLICATION

The term “personal information” refers to any information such as name, date of birth, or email address that, when taken alone or in combination with other information, identifies an individual, and therefore must be treated as “personal information” in accordance with the applicable legislation.

Enterprises Lafrance reserves the right to change this Policy at any time without notice. The latest updated version of the Policy is available on the company’s website together with the date of the most recent update. If changes occur that significantly increase the risks affecting anyone’s privacy and personal information, a notice to this effect will be posted on the website’s homepage or you will be contacted about such changes, as legally required. If you continue to use the website after such changes take effect, you will be deemed to have accepted them. We recommend that you consult this Policy on a regular basis.

This Policy is an integral part of the website’s terms of use that govern your use of the website.

2.     why we collect PERSONAL information

We collect and use personal information for the following purposes:

• to provide thorough services to our customers;
• to process requests from users, customers and employees, including requests for information about our services and products;
• to share information with our customers, partners and internal service providers;
• to enable users to access and use the website appropriately;
• to manage our employees in keeping with sound human resource practices;
• to search for, select, recruit and communicate with potential job applicants;
• to evaluate, optimize and improve our services, products and website features;
• to communicate with you about Entreprises Lafrance’s operations, including any problem, request, need or other experience you might have in relation to our services or website; and
• to monitor your use of the website’s features.

We use personal information only for the purposes for which it was obtained.

3.     THE TYPE OF INFORMATION WE COLLECT

When, for example, you become an Enterprises Lafrance customer or employee, the personal information we collect about you is what you provide voluntarily so that we can identify and contact you when necessary. This personal information may include, as applicable, your full name, your banking information, and your contact information (mailing address, email address, telephone number and preferred language).

Similarly, when you apply for a job with us on job search platforms (such as Indeed, LinkedIn, etc.) or when you join the company or update your employee file, our human resources team collects this type of information before, during or after any recruitment process or provision of employment or other services with us. This personal information may also include your social insurance number, your family situation, your employer’s name and your position with them, your résumé, and certain financial information required for the payment of salaries and other employment benefits.

4.     HOW PERSONAL INFORMATION IS KEPT AND SHARED

We keep personal information for a reasonable period of time (or longer, if required by law) so that we can fully respond to your requests as a customer, provide you with suitable access to our websites, or achieve the other purposes set out in this Privacy Policy.

Only the Enterprises Lafrance employees concerned have access to personal information when needed for their work for us and in accordance with the purposes set out in this Policy, subject to the conditions described below.

We never disclose your personal information to anyone outside Enterprises Lafrance without your consent, with the exception of the following third parties, and only if they have implemented appropriate security measures that provide at least the same level of security as ours:

• our suppliers whose services have been retained to perform certain functions on our behalf (e.g., data processing and storage; service quality analysis; and tracking and managing job applications and subsequent recruitment). In such cases, we take the necessary steps to ensure that these third parties only have access to the information required to carry out the services we have stipulated, that they process your information solely for the purposes we have identified, and that they have implemented personal information protection measures that comply with applicable legislation and are in accordance with the same conditions and level of protection as set out in this Policy;
• any entity resulting from a merger, corporate reorganization or change of control involving Enterprises Lafrance, in whole or in part, providing that the parties have signed an agreement stipulating that the collection, use and disclosure of such information is limited to the purposes of the business transaction;
• any public authority if required by law, or to uphold our rights, or otherwise in accordance with the law. If we are required to disclose information or provide a copy of such information to a government agency as required by law or a court order, we will attempt to notify you in advance to the extent legally permissible.

5. HYPERLINKS AND THIRD PARTIES

Our website may contain sharing or publishing options or links to third-party websites or platforms. By using or activating these links or features, you leave our website and your browsing becomes subject to these third parties’ terms of use and privacy policies. We have no control over third-party platforms, and the fact that they are listed on our website does not engage our liability in any way.

6.     DATA SECURITY AND STORAGE

All personal information and other data are stored on servers with stringent cybersecurity protection measures against improper use and access by unauthorized persons. We strive to maintain the necessary physical, administrative and technical security measures at our offices and data storage facilities. Personal information is only made available to those individuals (employees or agents) who require access to this information in order to perform their work for Enterprises Lafrance.

We use reasonable means to protect the personal information transmitted through your use of our website. In particular, we take technical and organizational measures to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, both internally and externally. However, since no security system is foolproof, you should be aware that there is always some risk of a security breach. In the event of such a breach, we accept no liability except in cases of negligence on our part.

All data, including personal information collected through your use of the website, is stored on servers located in Canada. However, this data may be processed on our behalf by third-party service providers located outside Canada. In those cases, we take reasonable precautions to ensure that such third parties are bound by appropriate safeguards.

7. YOUR RIGHTS

You have the right to know why Enterprises Lafrance collects and processes your personal information, as well as the right to access, update and correct this information. You may withdraw your consent to Enterprises Lafrance’s use and retention of your personal information at any time. In such a case, however, you may no longer be able to use certain customer services or website features.

8. CONTACT US

If you have any questions about this Policy, or about access to your personal information, or about the collection, use and sharing of personal information by Enterprises Lafrance, or about how you can exercise the above-mentioned rights, file a complaint or update your personal information, please contact our privacy manager:

Via email: info@equipelafrance.com

Via regular mail: 6260, boulevard Laframboise, Saint-Hyacinthe, QC J2R 1E9

We will always do our best to process your request as quickly as possible.

Last revised: September 22, 2023